Privacy Policy

Introduction

This Privacy Policy explains how we collect and process your personal data when you use our website at https://canconnectshow.com.

2474016 Alberta Ltd (“CANConnect Show”) is the data controller and is responsible for your personal data (referred to as “we,” “us,” or “our” in this Privacy Policy). We may revise and update this Privacy Policy at any time. Your continued use of the CANConnect Show website (“Site”) means you accept those changes.

By providing us with your personal data, you confirm that you are over 13 years of age.

Contact Details

Legal Entity: 2474016 Alberta Ltd

Email: team@canconnectshow.com

It is important that the information we hold about you is accurate and up to date. Please notify us of any changes by emailing team@canconnectshow.com.

What Data We Collect, Why, and on What Basis

Personal data means any information capable of identifying an individual. It does not include anonymized data.

We may process the following categories of personal data:

1. Communication Data

Includes any communication you send to us through our contact form, email, text, or social media.
Purpose: To communicate with you, maintain records, and manage legal claims.
Legal basis: Legitimate interests.

2. Customer Data

Includes details related to any purchases such as your name, billing address, delivery address, email, phone number, and card details.
Purpose: To supply services and maintain records.
Legal basis: Contractual necessity.

3. User Data

Includes how you use our website and services, and any data you post.
Purpose: To operate and secure the website and administer our services.
Legal basis: Legitimate interests.

4. Technical Data

Includes your IP address, browser type, session duration, page views, and navigation paths, gathered from analytics systems.
Purpose: To improve our website and marketing strategies.
Legal basis: Legitimate interests.

5. Marketing Data

Includes your preferences for receiving marketing communications from us.
Purpose: To send promotional materials and assess their effectiveness.
Legal basis: Consent or legitimate interests.

We may combine Customer, User, Technical, and Marketing Data to deliver personalized content and advertisements.

If we are legally required to collect certain data and you fail to provide it, we may be unable to fulfill a contract. We will notify you if this occurs.

We only use your personal data for the purpose for which it was collected, unless we determine another purpose is compatible. For clarification, contact team@canconnectshow.com.

Sensitive Data

We do not collect any sensitive data (e.g., race, religion, sexual orientation, health information). If such data becomes necessary, we will seek your explicit consent.

How We Collect Your Personal Data

• Directly from you (e.g., through forms or emails)
• Automatically, via cookies or analytics tools
• From third-party sources such as Google Analytics or Facebook Ads

Marketing Communications

We comply with Canada’s Anti-Spam Legislation (CASL). You may receive marketing communications from us if:

1. You made a purchase or inquiry; or
2. You provided consent and have not opted out.

You can opt out at any time by clicking “unsubscribe” in our emails or by contacting team@canconnectshow.com.

We will always obtain your express consent before sharing your data with third parties for their own marketing purposes.

Disclosures of Your Personal Data

We may share your personal data with:

• Service providers and technical support partners
• Professional advisors (e.g., lawyers, accountants)
• Government authorities where required by law
• Buyers or successors in the event of a merger or acquisition

All third parties must comply with Canadian privacy laws and handle your data responsibly.

International Transfers

If your data is transferred outside Canada (e.g., to U.S.-based cloud providers), we ensure appropriate safeguards such as contractual clauses or recognized industry protections are in place.

Data Security

We use appropriate technical and organizational measures to secure your data against loss, misuse, or unauthorized access. Access is restricted to those with a legitimate business need and all data is handled confidentially.

Data Retention

We retain personal data only for as long as necessary to fulfill legal, accounting, or business purposes. Basic customer data may be retained for up to six years. Anonymized data may be stored indefinitely.

Your Legal Rights

Under Canadian privacy law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact team@canconnectshow.com. We may need to verify your identity before fulfilling your request.

Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices — please review their policies before sharing personal information.

Cookies

Our website uses cookies to enhance user experience. You may disable cookies through your browser settings; however, some features of the Site may not function properly without them.